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Error in Apatar Registration

 
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crivas



Joined: 17 Jan 2008
Posts: 1

PostPosted: Thu Jan 17, 2008 6:18 pm    Post subject: Error in Apatar Registration Reply with quote

When I try to open Apatar, it shows me the Apatar Registration window.

I put my user information but a dialog window says me "www.apatarforge.org". If I activate the proxy settings (I'm behind a firewall) a dialog window says "charset=UTF-8"><STYLE id=L_default_1>A{FONT-WEIGHT: bold", when I click the "OK" button.

I cannot enter the application because the cancel button exit the program.

Any help?

Windows XP SP2 with JRE 1.6.0_03-b05
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alex
Apatar Team Member


Joined: 30 Mar 2007
Posts: 464

PostPosted: Fri Jan 18, 2008 12:24 pm    Post subject: Re: Error in Apatar Registration Reply with quote

crivas wrote:
When I try to open Apatar, it shows me the Apatar Registration window.

I put my user information but a dialog window says me "www.apatarforge.org". If I activate the proxy settings (I'm behind a firewall) a dialog window says "charset=UTF-8"><STYLE id=L_default_1>A{FONT-WEIGHT: bold", when I click the "OK" button.

I cannot enter the application because the cancel button exit the program.

Any help?

Windows XP SP2 with JRE 1.6.0_03-b05

Hello, crivas.

Please, try installing JRE 1.5.
Sorry for the inconvenience..
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Alex Khizhnyak
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Puneet
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PostPosted: Mon Jan 28, 2008 8:09 am    Post subject: Registration fails Reply with quote

I also fails the same problem, even when i have the required java version installed.
Below is the java version description:
Java Plug-in 1.5.0_11
Using JRE version 1.5.0_11 Java HotSpot(TM) Client VM

Also i'm behind a firewall but i dont know what should i put as proxy settings, can't i go without a proxy setting?
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alex
Apatar Team Member


Joined: 30 Mar 2007
Posts: 464

PostPosted: Mon Jan 28, 2008 1:07 pm    Post subject: Re: Registration fails Reply with quote

Puneet wrote:
I also fails the same problem, even when i have the required java version installed.
Below is the java version description:
Java Plug-in 1.5.0_11
Using JRE version 1.5.0_11 Java HotSpot(TM) Client VM

Also i'm behind a firewall but i dont know what should i put as proxy settings, can't i go without a proxy setting?

Hello, Puneet!

You need to consult your system administrator and ask him about the proxy details.

Without this info it is impossible to work with the Web and acquire your unique registration code. As well, an automatically-generated account at the Apatar forums and DataMaps repository won't be created in this case.

If you are reluctant to talk to your administrator =) , you can try finding your proxy settings in the Internet Explorer options, or something. =)
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Alex Khizhnyak
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ssmithri



Joined: 07 Feb 2008
Posts: 1

PostPosted: Mon Feb 11, 2008 6:58 pm    Post subject: Same problem Reply with quote

I have the same issue and know my proxy settings... when will this be corrected and/or is there any other way around this?
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Irina
Apatar Team Member


Joined: 08 Jan 2008
Posts: 32

PostPosted: Tue Feb 12, 2008 9:31 am    Post subject: Reply with quote

ssmithri, your problem is not reproducible on our test environment.
Could you please give us any additional info regarding this issue or picture to help to reproduce and resolve it?

You can paste information here or send me to irina.b@apatar.com.
Thank you in advance.
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Irina Boltuts
Apatar QA Engineer
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cumhc54
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PostPosted: Fri Jun 27, 2008 9:07 pm    Post subject: I get the same error behind our firewall Reply with quote

I'm using the same Proxy settings as in IE.
[/img]
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alex
Apatar Team Member


Joined: 30 Mar 2007
Posts: 464

PostPosted: Sat Jun 28, 2008 10:11 am    Post subject: Re: I get the same error behind our firewall Reply with quote

cumhc54 wrote:

[/img]

Hi, cumhc54,

If you posted an image, it wasn't displayed.
Could you please reup?
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cumhc54
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PostPosted: Mon Jun 30, 2008 7:11 pm    Post subject: No image. Reply with quote

My mistake. No image.

I just can't get past our proxy server. After entering my proxy information and user password, a dialog box pops up reading:

charset=UTF-8"><STYLE=idL_default_1A{Font-Weight: bold

I've already installed JRE 1.6.0_06 from Sun, and enabled proxy settings in the Java Control Panel in Windows XP.

I'm with Fundtech corporation (FNDT) and we are very interested in this product.
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Sergei



Joined: 26 Jul 2007
Posts: 969

PostPosted: Tue Jul 01, 2008 12:17 pm    Post subject: Reply with quote

Hi cumhc54,

Thank you for your reply.

Quote:
I just can't get past our proxy server. After entering my proxy information and user password, a dialog box pops up reading:

charset=UTF-8"><STYLE=idL_default_1A{Font-Weight: bold


I have forwarded this issue to our developers. They have provided me with their feedback. It seems that you receive the HTML message from you proxy server.

Contact me directly for more details via sergei.l@apatar.com.

Regards,
Sergei
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alex
Apatar Team Member


Joined: 30 Mar 2007
Posts: 464

PostPosted: Tue Jul 01, 2008 4:09 pm    Post subject: Re: No image. Reply with quote

cumhc54 wrote:
I've already installed JRE 1.6.0_06 from Sun,

Hi, cumhc54,

Try installing JRE provided in the Apatar package.
The application can not work properly with JRE 1.6.

This may help.
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cumhc54
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PostPosted: Wed Jul 02, 2008 4:05 pm    Post subject: Perhaps Apatar Bug report APT-507 will resolve my problem? Reply with quote

I uninstalled all JRE versions, including JRE 1.6 and let the Apatar install program install JRE. Still same html code pop up.

If I don't populate my proxy information on the registration form, and allow the registration process to use my proxy settings in IE, then I can't get past the proxy server.

The bug APT-507 seems like it will fix that problem. What do you think?
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Guest






PostPosted: Wed Jul 02, 2008 4:13 pm    Post subject: Reply with quote

Hi cumhc54,

Did you notice the following that I have mentioned in my previous post:
Quote:
I have forwarded this issue to our developers. They have provided me with their feedback. It seems that you receive the HTML message from you proxy server.

Contact me directly for more details via sergei.l@apatar.com.


If you contact me directly I will provide you with additional details on this issue.

Regards,
Sergei
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Sergei



Joined: 26 Jul 2007
Posts: 969

PostPosted: Wed Jul 02, 2008 4:15 pm    Post subject: Reply with quote

Forgot to log in.

Quote:
Hi cumhc54,

Did you notice the following that I have mentioned in my previous post:
Quote:
I have forwarded this issue to our developers. They have provided me with their feedback. It seems that you receive the HTML message from you proxy server.

Contact me directly for more details via sergei.l@apatar.com.


If you contact me directly I will provide you with additional details on this issue.

Regards,
Sergei


Regards,
Sergei
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