Error starting v1.12.11

klamnab · Joined: 21 Jul 2010 Posts: 5

Contents of the error_output file:

*********************************
Start date Thu Jul 22 11:49:36 EST 2010
Version Apatar_v1.12.11
JRE Version 1.6.0_13
JRE Vendor Sun Microsystems Inc.
log4j.configuration = `file:/C:/Program%20Files/Apatar/log4j.properties`
java.lang.ClassNotFoundException: com.apatar.xml.RssNodeFactory
at org.java.plugin.standard.StandardPluginClassLoader.loadClass(Unknown Source)
at java.lang.ClassLoader.loadClass(Unknown Source)
at com.apatar.core.MainApatarPlugin.loadNodesPlugins(MainApatarPlugin.java:82)
at com.apatar.core.MainApatarPlugin.initApplication(MainApatarPlugin.java:134)
at com.apatar.ui.ApatarUiMain.initApplication(ApatarUiMain.java:219)
at org.java.plugin.boot.DefaultApplicationInitializer.initApplication(Unknown Source)
at org.java.plugin.boot.Boot.initApplication(Unknown Source)
at org.java.plugin.boot.Boot.boot(Unknown Source)
at org.java.plugin.boot.Boot.main(Unknown Source)
*********************************
Start date Thu Jul 22 11:49:38 EST 2010
Version Apatar_v1.12.11
JRE Version 1.6.0_13
JRE Vendor Sun Microsystems Inc.
log4j.configuration = `file:/C:/Program%20Files/Apatar/log4j.properties`

Sergei · Joined: 26 Jul 2007 Posts: 969

Hello,

Could you please provide more details on what you're trying to do?

For this kind of error you need to go to Debug - Show Error and click Clear.

Regards,
Sergei

klamnab · Joined: 21 Jul 2010 Posts: 5

I started the application after installing it, got the Apatar Registration window. After filling out my user name and password, and also details of the proxy server, I clicked OK and got a Message window with the text "color:red" and an OK button, clicking on which brought me back to the Apatar Registration window.

klamnab · Joined: 21 Jul 2010 Posts: 5

Installed 1.12.12 today and below is the content of the debug_output.txt file, looks like the application is sending my Apatar user name to the proxy server:

*********************************
Start date Fri Jul 23 09:11:11 EST 2010
Version Apatar_v1.12.12
JRE Version 1.6.0_13
JRE Vendor Sun Microsystems Inc.
log4j.configuration = `file:/C:/Program%20Files/Apatar/log4j.properties`
user.dir= `C:\Program Files\Apatar`
jdbc:derby:C:/Program Files/Apatar/tempdb/application/temp_db;create=true
*********************************
Start date Fri Jul 23 09:11:12 EST 2010
Version Apatar_v1.12.12
JRE Version 1.6.0_13
JRE Vendor Sun Microsystems Inc.
log4j.configuration = `file:/C:/Program%20Files/Apatar/log4j.properties`
user.dir= `C:\Program Files\Apatar`
setting=C:/Program Files/Apatar/boot1.properties
debug=false

getSystemLookAndFeelClassName=`javax.swing.plaf.metal.MetalLookAndFeel`
Project path=C:/Program Files/Apatar/
Apatarforge response:
<HTML>

<style type="text/css">

p
{
font-family:Helvetica;
color:red;
text-align:center;
}

#container
{
margin: auto;
width:800px;
position:relative;
}
#intro
{
width:800px;
height:100px;

}

#pageHeader
{

background:url ("http://www.nabgroup.com.au/images/NABGroup/logos/national.gif") ;

}
#message
{
margin-top: 10px;
border: medium double black;

}
.url, .user, .time, .ip
{
font-family:times
text-align:center;
line-height:20px;
font-size:16px;
color:black;
font-style: bold;

}
.ipNumber, .userName, .website, .currentTime
{
color:blue;

}
.accessRequest{
color:#008080;
line-height:16px;
}
.access
{
font-style: bold;
color:red;
font-size:32px;

}
.accessMsg{
color:grey;
font-size:16px;

}
</style>
</head>
<body>
<div id="container">
<div id="intro">
<span id="pageHeader">
<img src=http://www.nabgroup.com.au/images/NABGroup/logos/national.gif>
</span>
</div>
<p class="access"> Access Denied </br>
<span class="accessMsg"> Your credentials could not be authenticated: "The specified domain is not trusted.". You will not be permitted access until your credentials can be verified.</br>
This is typically caused by an incorrect username and/or password, but could also be caused by network problems. </span> </p>
<div id="message">
<p> ALL INTERNET ACCESS IS MONITORED AND LOGGED</P>
<p class="time"> Time and Date: <span class="currentTime">23:11:58 2010-07-22</span></p>
<p class="ip"> Your IP address: <span class="ipNumber">10.16.36.21</span> </p>
<p class ="user"> Your username: <span class="userName"></span></p>
<p class="url"> Website: <span class="website">http://www.apatarforge.org/index.php?option=com_apatarmailer&app_version=1162&task=checkusername&check_username=klamnab612</span></p>
</div>

<p class="accessRequest">The error "Access Denied" has occured. If the resource you are attempting to access</br>
is critical to your position, please contact your Service Centre on ext. 60000 or International : +61 3 8641 0000</p>
</div>
</body>
</html>

Apatarforge response:
<HTML>

<style type="text/css">

p
{
font-family:Helvetica;
color:red;
text-align:center;
}

#container
{
margin: auto;
width:800px;
position:relative;
}
#intro
{
width:800px;
height:100px;

}

#pageHeader
{

background:url ("http://www.nabgroup.com.au/images/NABGroup/logos/national.gif") ;

}
#message
{
margin-top: 10px;
border: medium double black;

}
.url, .user, .time, .ip
{
font-family:times
text-align:center;
line-height:20px;
font-size:16px;
color:black;
font-style: bold;

}
.ipNumber, .userName, .website, .currentTime
{
color:blue;

}
.accessRequest{
color:#008080;
line-height:16px;
}
.access
{
font-style: bold;
color:red;
font-size:32px;

}
.accessMsg{
color:grey;
font-size:16px;

}
</style>
</head>
<body>
<div id="container">
<div id="intro">
<span id="pageHeader">
<img src=http://www.nabgroup.com.au/images/NABGroup/logos/national.gif>
</span>
</div>
<p class="access"> Access Denied </br>
<span class="accessMsg"> Your credentials could not be authenticated: "The specified domain is not trusted.". You will not be permitted access until your credentials can be verified.</br>
This is typically caused by an incorrect username and/or password, but could also be caused by network problems. </span> </p>
<div id="message">
<p> ALL INTERNET ACCESS IS MONITORED AND LOGGED</P>
<p class="time"> Time and Date: <span class="currentTime">23:12:33 2010-07-22</span></p>
<p class="ip"> Your IP address: <span class="ipNumber">10.16.36.21</span> </p>
<p class ="user"> Your username: <span class="userName"></span></p>
<p class="url"> Website: <span class="website">http://www.apatarforge.org/index.php</span></p>
</div>

<p class="accessRequest">The error "Access Denied" has occured. If the resource you are attempting to access</br>
is critical to your position, please contact your Service Centre on ext. 60000 or International : +61 3 8641 0000</p>
</div>
</body>
</html>

User Name=klamnab612 Response=<HTML>

<style type="text/css">

p
{
font-family:Helvetica;
color:red;
text-align:center;
}

#container
{
margin: auto;
width:800px;
position:relative;
}
#intro
{
width:800px;
height:100px;

}

#pageHeader
{

background:url ("http://www.nabgroup.com.au/images/NABGroup/logos/national.gif") ;

}
#message
{
margin-top: 10px;
border: medium double black;

}
.url, .user, .time, .ip
{
font-family:times
text-align:center;
line-height:20px;
font-size:16px;
color:black;
font-style: bold;

}
.ipNumber, .userName, .website, .currentTime
{
color:blue;

}
.accessRequest{
color:#008080;
line-height:16px;
}
.access
{
font-style: bold;
color:red;
font-size:32px;

}
.accessMsg{
color:grey;
font-size:16px;

}
</style>
</head>
<body>
<div id="container">
<div id="intro">
<span id="pageHeader">
<img src=http://www.nabgroup.com.au/images/NABGroup/logos/national.gif>
</span>
</div>
<p class="access"> Access Denied </br>
<span class="accessMsg"> Your credentials could not be authenticated: "The specified domain is not trusted.". You will not be permitted access until your credentials can be verified.</br>
This is typically caused by an incorrect username and/or password, but could also be caused by network problems. </span> </p>
<div id="message">
<p> ALL INTERNET ACCESS IS MONITORED AND LOGGED</P>
<p class="time"> Time and Date: <span class="currentTime">23:12:33 2010-07-22</span></p>
<p class="ip"> Your IP address: <span class="ipNumber">10.16.36.21</span> </p>
<p class ="user"> Your username: <span class="userName"></span></p>
<p class="url"> Website: <span class="website">http://www.apatarforge.org/index.php</span></p>
</div>

<p class="accessRequest">The error "Access Denied" has occured. If the resource you are attempting to access</br>
is critical to your position, please contact your Service Centre on ext. 60000 or International : +61 3 8641 0000</p>
</div>
</body>
</html>

Sergei · Joined: 26 Jul 2007 Posts: 969

Hello,

The error you provided says that you are using proxy server and trying to connect to it but connection failed. Please check your proxy server settings and enter correct credentials in Apatar (in registration window).

Regards,
Sergei

klamnab · Joined: 21 Jul 2010 Posts: 5

I did enter the correct credentials for our proxy server but, as I said in my previous post, it looked like the Apatar application was sending my Apatar user name to our proxy server, not the proxy server user name that I had entered.

Sergei · Joined: 26 Jul 2007 Posts: 969

klamnab · Joined: 21 Jul 2010 Posts: 5

Does Apatar use a specific port to communicate?

Sergei · Joined: 26 Jul 2007 Posts: 969