Posted: Sun Dec 05, 2010 8:11 am Post subject: CRM Evolution
We are now in development phase of the CRM, where we have sufficiency – the truth is that we have been there for some time. It is not to say that we did with the addition of a set of solutions, experience in social media continues, the evidence that the product is set to grow. But we are certainly at a stage in which all bases are adequately covered. You can now buy or license the CRM software that works with the data center. Other products may provide the service and there are several variations on how the service is offered. There is also a low-cost or free accounts small business CRM – SugarCRM and Zoho come immediately to mind – and delivery options there too. Without doubt, the CRM has come, and if you don’t have it yet that’s surprising and almost unique.